We’ll set up your utility accounts for the properties when the meters are installed, in the builder or developer’s name. You’ll be billed as normal while the property is under development and we’ll send paper bills to your nominated correspondence address. Payment instructions will be on your bill. To avoid estimated bills, it’s important that you submit meter readings. You don’t need to login to submit readings online. Just have your account number and meter readings at the ready. You can also call us with your reading and submit it using our easy automated service. For large developers we have a consolidated billing process that we can offer to make it easier to manage your administration. Just contact your Key Account Manager to find out more.It’s really important that you keep us updated on the property details and notify us when the home is sold , so that you only get billed for the period you’re responsible for the property. This ensures the new homeowner will enjoy a smooth moving in experience.